AI-Forward Product Leader
20+ years building enterprise products. Now building with AI.
I don't just talk about AI transformation—I build it.
Business Impact I've Delivered
Applied AI that drives measurable outcomes, an AI-forward PM operating system, and classic product results.
- ~20%
- Ticket Deflection
- Internal RAG assistant (pilot estimate) Internal pilot estimate
- ~250
- Questions/Week
- Meaningful Q&A volume (pilot) Internal pilot estimate
- ~25–40 min
- Saved per Request
- Estimated time saved per resolved request (pilot) Internal pilot estimate
- 4.4–4.6/5
- Satisfaction
- Post-answer helpfulness rating (pilot) Internal pilot estimate
- 6–10 hrs
- Saved/Week
- Automating recurring PM + Scrum operations
- ~150
- Weekly Active Users
- Slack micro-agents across the org
- $1.5M
- Annual Savings
- 2010 itSMF Project of the Year
- +35%
- Task Completion
- Usability-tested success rate improvement
- 30%
- Cost Reduction
- OCI consolidation reduced portfolio run-rate
Pilot metrics are internal estimates based on Slack interaction logs, lightweight "resolved vs escalated" signals, and post-answer user ratings; time-saved includes human review/edit time.
Why Jeff for ChiroHD?
A product leader who combines strategic thinking with hands-on execution—ready to help ChiroHD win against ChiroTouch and scale the product org.
I Ship AI Products
- Production RAG chatbots and agentic workflows (not demos)
- Hands-on builder using Claude, n8n, and modern AI tooling
- Can help ChiroHD ship "AI Clinic Insights" in 90 days
I Understand the Market
- Deep-dive competitive analysis of ChiroTouch, Genesis, and more
- Identified migration + intake-to-notes as key differentiators
- Clear feature recommendations to win market share
I Build PM Practices
- Built Oracle's UX organization from scratch (Director level)
- 30-60-90 plan to stand up AI-forward PM operating system
- Cadences, artifacts, and AI workflows that scale
I Deliver Outcomes
- $1.5M annual savings, Project of the Year awards
- 30% cost reductions, 35% task completion improvements
- Track record of shipping on time with measurable ROI
Building an AI-Forward PM Practice
A 30-60-90 day rollout for standing up a repeatable PM operating system—with AI as a first-class accelerator.
Days 1-30
Foundation
Stand up the PM operating system. Demonstrate 2–3 AI speed wins (competitive analysis, VOC synthesis, PRD-lite generation).
Days 31-60
Operationalize
Turn the system into muscle memory. Tighten the research→decision loop. Embed AI into daily workflows.
Days 61-90
Institutionalize
Lock in the operating system. Establish AI governance. Create a scale plan for people, skills, and tooling.
Explore the Portfolio
Deep dives into strategy, analysis, and product thinking—all developed using AI-augmented workflows.
Career & Experience
20+ years of product leadership at Shift4, Oracle, and beyond. Hands-on AI builder with measurable results.
AnalysisChiroHD Competitive Analysis
Market positioning, competitor breakdown, and strategic recommendations for winning share from ChiroTouch.
30-60-90AI-Forward PM Practice
A rollout plan for building a high-functioning PM practice with AI as a first-class accelerator.
PRDChiroSwitch Migration Studio
Turn switching fear into a sales advantage with guided, self-serve migration from ChiroTouch.
PRDIntake-to-Exam Smart Notes
Eliminate double-entry by auto-populating exam notes from patient intake data.
This Website Was Built in 2 Hours Using Claude Code
This isn't just a portfolio—it's a demonstration. Using agentic AI development (what some call "vibe coding"), I built this entire site in about 2 hours—including developing the content strategy and copy—by collaborating with Claude as my AI coding partner.
This is exactly the kind of AI-forward approach that Mainsail Partners values—shipping fast, iterating quickly, and leveraging AI to multiply human capability.
Let's Build the Product Team Together
I'm excited to discuss how AI-forward product leadership can accelerate ChiroHD's mission to transform chiropractic care.